There are 1,300 different brands of Android smartphones; 24,000 distinctly different models (source: android.com).​

Our experience has found that seniors are drawn to Androids due to their affordability.​

The smartphone may be their introduction to digital devices. ​

There are no Smartphone classes/courses tailored to the unique needs of the Greater Cincinnati senior population.​

Older adults need the most basic smartphone skills, taught in small groups by other seniors who understand their challenges.​

Smartphone User Manuals are mostly available online and through apps on some smartphones. Seniors have a strong preference for hard copies and many seniors do not have access to a printer. Furthermore, these manuals are too lengthy to be printed.​​

It cannot be assumed that all Seniors have a second device, e.g. laptop, to watch instructional videos.​

Seniors with vision and/or hearing difficulties will find it extremely challenging to watch an instructional video on one device while trying to apply it directly to the use of their smartphone.​

Accessibility features need to be taught so that seniors with deficits in sight, touch and hearing can use technology.​

Help may be available from family, but seniors hesitate to ask. “I feel stupid” is the response we heard.​

Many Retailers are offering digital discounts/coupons only. Seniors are missing out.